ブンスホーテンのおすすめホテル

"良いホテルです。が、机の上には埃があり、掃除が少し足りませんでした。"

"I stayed with our baby. Front staff suggested great plan to stay. At the first night, my baby played with facilities of the room and it looks like a little danger. So front staff managed the room. After that, we can spend great holidays in this hotel. Great staff, great hospitality !! Thank you!"

"Very nice clean good location and fery good for families with kids like us"

"The rooms were spacious and clean. The staff is friendly and helpful. There is a store at the reception for drinks, snacks, etc., which is convenient. I was also satisfied with the many choices for breakfast."

"I had paid the room price on the Hotels.com website, and only had to pay city tax at the hotel. When I checked-in, however, I was charged the room price on top of the city tax. I noticed that soon. So, I asked them about this right after the check-in, during my stay, and when I checked-out. They just said "this is correct", "the right amount will be charged after my check-out", and something like that. I asked them to give me an invoice at least. They couldn't print it out due to their computer problem. I left my email address and asked them to email the invoice. (FYI: They said my hand-written email address "very clear".) After coming back to my home, I checked my email. Still no invoice. And the room price was still double-charged. I asked about this via Hotels.com message, twice. No response. I called to the phone number on Hotels.com. They asked me to call later. I called them again. They asked me to "email" the double-charge issue. At least, they finally emailed me the invoice. I sent an inquiry via email with my invoices from Hotels.com and from the hotel — no response for a week. I sent a reminder — no response for a month (ok, I was a bit busy too). I sent a reminder, again. They finally admit that they have double-charged!! I ask them to proceed with the refund. ... no response for 3 days now (not refunded yet). I usually don't write bad reviews. I even hesitated to write this even after no refund/no reply, but this is frankly the worst experience."

"トイレの水が止まらなくなり、夜中だったがしばらくしてスタッフが見に来てくれた。その時はそれで収まったが、結局その後も同じ症状が見られたので、スタッフがした対応と同じことをその場ですることになった。修理が必要とチェックアウト時に伝えたところ、真摯に受け止めてくれた。スタッフは親切だった。"

"シャワーをするのにドアがなかったので不便でした。値段が安かったので、値段に値するホテルでしたが、清潔感はありました！"

"ホテル代が高いアムステルダムで格安、その代わり地下鉄乗って歩かないといけませんが、それでも部屋は広いし、冷蔵庫、給茶機、窓辺のソファーとすべて揃っていて、とても快適でした。夜中にトイレが開かなくなった時も、スタッフがにこやかにササっと直してくれたし。お部屋の掃除はやらない方針らしく、希望を出せばいいとのことでしたが、二回ともスルーされたのだけが気になる点です。タオルの交換だけでも良かったんですけど。でも、なんたってお安くてあれだけのお部屋に泊まれるんだから、おすすめです！！ "