The hotel looked new outside, but the rooms have not been well maintained, the staff at the lobby was either always smoking outside or not there at all. The remote for my room was not working and the guy told me he didn't have any more remotes. I saw an old lady get dropped off by Uber at 10:00pm to check in and they had already left for the day, even though the sign clearly states they close at 11:00pm. I honestly think this hotel is months away from being a crappy Motel 6. To top it all off, my reservation was scheduled to end on Saturday, but I had to check out 4 days early. They told me they don't issue refunds, even though the website says you can make changes to your reservation, as long as you do it prior to 4:00pm. I don't think I would have stayed here if it wasn't an emergency situation due to the hurricane. I will look for other options the next time I am in town. This hotel is not managed properly at all.