This hotel staff have little experience and poor training
This is best exemplified by a phone call too my room at a minute past midnight to sign a document they failed to ask me sign the previous morning.
Requests with room service ignored.
No towel set in my room upon check in.
While all petty annoyances, they are, when added together, symptoms of poor leadership.
The food was ok. Room clean. Shower was strong but never warmer than tepid.
Internet is awefull. It drops completely very regularly and at all hours of the day and night.