Music blaring on the patio till 5am right by our window. Front desk didn't shut it down.
Benjamin
1 泊の友人との旅行
10/10
Kristen
2 泊の友人との旅行
8/10
We stayed for 2 weeks. Upon checking in our reserved room was not available. We had to stay in another room that was not the suite I reserved for the first night. We were moved the next day. We were not given the complimentary drink that is a part of being VIP Gold with hotels.com. Halfway through our stay my entry card stopped working and I got a bill indicating I had checked out. My husband’s entry key was still working. No one could tell me why it happened or why the bill was cut off and sent to me me as if I only reserved until May 9 rather than May 15.
Overall the place was nice. The breakfast was not bad. The coffee was not good. The beds were comfortable and space in the suite with seperate room was very nice. There was a front desk clerk named D. who was very helpful and friendly.
Martha
15 泊旅行
10/10
宿泊されたお客様
1 泊旅行
10/10
Dominic
1 泊旅行
8/10
Niclas
6 泊旅行
10/10
Service was pleasantly cordial.The accomodations were very clean and comfortable. Great place to stay:)
Sarah
1 泊旅行
10/10
Taylor
1 泊旅行
10/10
Iris
7 泊旅行
8/10
Issues with provided internet and tv services slow and non functioning at times
Michael
2 泊旅行
2/10
Gas vehicles parked on EV stations. Bed super uncomfortable. Breakfast disgusting.
Robert
1 泊旅行
10/10
vitaliy
1 泊旅行
8/10
Great staff. Clean room. Easy access to the highway and dinning.
Brian
2 泊の家族旅行
10/10
It was a wonderful trip from check in to departure. Everything was convenient and close to the hotel. Will definitely stay there again
Jacqueline
2 泊旅行
10/10
.
Frederick
4 泊旅行
10/10
Smooth check in and clean room.
Sammie
1 泊の友人との旅行
10/10
Devyn
1 泊旅行
2/10
Very rude front desk staff, over charged my card and told me if I used a different card next time this wouldn’t happen. Called me 4 different times at 7am to tell me the card I used had declined after payment was already taken from my bank! The people at the front desk barely spoke English and kept saying call the bank call the bank. I still have pended charges they are refusing to close so my money can be refunded. Idk if it’s a hotels.com thing but I always have issues with the hotels from here