I am satisfied with the hotel itself as the rooms are clean and the surrounding environment is good.
However, no matter how many times I tell them, the mistake of not issuing a receipt continues.
Since I only made the reservation online and paid at the reception on the day, I had to get a hotel receipt issued, but there was one employee who refused to do so.
Please educate them again so that they understand correctly and check how payments are being made.
I highly recommend Oackwood Residence Saigon. The staff at the front desk are wonderful. The rooms are well equipped and extremely clean. The restaurant on the ground floor is lovely. My only complaint is that the restaurant serves vegetarian dishes during the day but not in the evening - which seems very odd if you want a vegetarian meal in the evening. Luckily the Oakwood is near a good shopping mall that has a great pizza restaurant with lots of vegetarian options. Check in and Check out was really efficient - staff are lovely.
Gerard
Gerard、14 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月22日
WON KOOK
WON KOOK、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月20日
JINWOO
JINWOO、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月7日
AARON
AARON、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月17日
Good location and good quality beds and all
Good location, and all facilities are well maintained. I cannot complain anything while i am staying here. Also all staffs are so friendly and well trained.
宿泊されたお客様
5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月16日
Customer response service is the worst.
Customer response service is the worst. Whenever I went on a business trip to Ho Chi Minh City, I always used this hotel.
I don't want to use this hotel again through this.