1日目に2ベッドルームを予約したのですが、部屋がないと全く違う部屋に泊まらせられました。
その部屋のエアコンはカビ臭かった。
翌日強く言って本来予約した部屋に変えてもらいました。バスタオルなど頼んでも持ってきてくれないなど清掃が大変不満です。使ったコップも変えてもらえません。駅が近いのと安いだけで選んで残念でした。
エレベーターがなかなか来ないので下に降りるのも苦労します。
他のメルキュールであまり不満がなかったので選びましたがとても残念です。
"I booked a two-bedroom room on the first day, but if I didn't have a room, I could stay in a completely different room." The air conditioner in that room smelled moldy. "The next day, I strongly told them to change the room to the one I originally reserved." I am very dissatisfied with the cleaning, such as not bringing bath towels even if I order them. I was disappointed to choose only because the station was close and cheap. It's hard to get down because the elevator doesn't come very often.
IPPEI
6 泊の家族旅行
2/10
Late at night on the last day, fixing a water leak from the bathroom ceiling was not very pleasant.
This happened after I changed rooms a few days after checking in.
This was the first time I had such an inconvenient stay in Dubai. It was Sad.
this is newly opened by this group but the building itself is not new...
Jake
1 泊旅行
10/10
Javier Froylan
4 泊の友人との旅行
10/10
Suzan
1 泊の出張
10/10
Anzee
5 泊の家族旅行
10/10
Excellente semaine dans un hôtel très propre et un service très pro
Hicham
6 泊の家族旅行
8/10
It was good stay and friendly staff
HANY
8 泊の出張
10/10
Suzan
1 泊の出張
8/10
Ihab
1 泊旅行
10/10
Marcos
1 泊旅行
10/10
Saul
3 泊旅行
10/10
Lila
6 泊旅行
10/10
The hotel is conveniently located just steps from the Dubai metro, which makes it very convenient. The rooms were very clean, and every day they left us bottles of water. The housekeeper was very attentive to my room, 3006, which had an incredible view from the 30th floor.
Lila
2 泊旅行
6/10
Das Frühstück war leider sehr einseitig und der Aussenbereich lässt zu wünschen über (Stühle teilweise zerissen oder von den Vögeln verschmutzt). Die beiden Bars waren sehr sauber und das Personal sehr freundlich.
Monika
7 泊の家族旅行
10/10
宿泊されたお客様
5 泊の家族旅行
10/10
Jamshed
1 泊の家族旅行
4/10
Customer service was terrible and charged tax money more than it was showing at the booking time.