My stay in Cool breeze Hotel, was disappointing. I was asked to pay extra amount for AC. Which was already payed for on Hotels.com. I was told if I do not pay the extra cost for air conditioner they will not check me in. I paid it and asked Hotels.com for a refund, unfortunately the Hotels.com was also not helpful in my case.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年4月21日
Mombasa is HOT! They have A/C and while it is not real powerful it was a life saver and adequate! The cleaning staff was great especially Pamela who did so much for us! I would rate it highly for the type of hotel