ダブルツリー バイ ヒルトン イスタンブール トプカピ (イスタンブール)

This is the worst hotel to stay at with worst customer Service . The hotel manager are not understanding at all and it has a very bad policy.

Drinks in the main bar was very expensive one shot of scotch was 173 TL beer was 75TL !!

While the Front Office was very efficient and welcoming and room service was good, the rest of the hotel's operation was disappointing. The staff (service people) are only as good as management, retraining from top to bottom is sorely needed to deliver the kind of service and ambience of a five star hotel, which this hotel is certainly not.

It was an amicable stay and strongly recommend this hotel .