The Hotel was lovely, very immaculate and clean throughout, staff greeted us to the hotel and we had A very speedy check in. However we came to our first problem which was when we booked our Suite we did so with the breakfast option.
However upon check in we was told that breakfast was not included in our Package and an extra 30 euros would have to be paid for breakfast, Even though our email clearly stated free breakfast.
We got to our room to find that it was just like how the pictures portrayed the room and with stunning views over the golf course it was a lovely area.
We then realised that there is no Tea/coffee making facilities in the room as stated on the website. Not A big issue but when it is stated and was looking forward to an early morning cup of tea was a tad disappointing.
We then get to the main issue with the hotel at this present time and that is the indoor pool. We booked this hotel on our stop over before heading to the airport for the reason of proximity to Murcia airport and an indoor pool so my 3 year old daughter could use the facility. Upon finding the pool they are currently refurbing the area something not stated when Booking on the Expedia site. There is plasterboard and debris everywhere, no changing rooms available to change into. And the place just looked like A building site. I went to reception to ask if the pool was open to find that yes it was but the hotels reception seemed to not be aware of the renovations. TBC as character limit.
