A Nice hotel on a hill close to Karon beach. The entrance and reception is compactly designed compared to other 5 star hotels nearby. Service is not 5 star but rather 4. Breakfast is good with varaety of foods and drinks with a bit of difference eavery day. Sea view from a room is very nice. You can see the ocean and sunset very clearly. Negative point is there was add smells coming from some of pillows. I notice the same kind of reviews, so it should be delt with immedeiately. Other note is that when we checked out we were kept waiting about 5 minutes while they are checking the room. I have stayed a number of hotels in the past 30 years, and this is my first experience that I was treated this way. Do the think I stole something from a room? Obeoysly I was offended and let down the fact that i was not trusted and it spoiled my vacation. It is a good hotel, but 5 star hotel does not treat their visitors like a suspect without a reason. We were “released” after 5 minutes, but I am not sure if I come back because of the experience.
Satoshi
Satoshi、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月5日
とてもきれいでよかったです
宿泊されたお客様
4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月15日
宿泊されたお客様
5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年11月4日
I really loved the hotel. The room and the view from the balcony was amazing. The staff was friendly and courteous. Just one thing I was not happy was the breakfast on the first morning we were there. The restaurant was very crowded and obviously the restaurant was short of staff. I wanted to ask for a small stuff like an extra napkin but it was hard to find a staff who could help me. The restaurant was very busy and full of people. I would have liked a more relaxed morning.