Visited Cancun for the first time for an all-inclusive experience. What you see is what you get and more! Everything was flawless from our check-in to our check-out.
The property is well maintained, the service was impeccable, and the overall experience amazing. So much so that we considered making this an annual trip. We had butler service as part of the turquoise stay - both Diego and Dario did a fantastic job taking care of our stay/requests. Overall, the Staff (too many to name) were friendly and the smallest details were taken care of. 5 stars to the service.
We highly recommend …. :)
Kunark
Kunark、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月24日
Humberto
Humberto、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月22日
Jessica
Jessica、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月18日
Leonard Oliver
Leonard Oliver、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月2日
Dylan
Dylan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月5日
I had an excellent stay at Hyatt Ziva Cancun. The location is absolutely beautiful, with stunning beaches and amazing views. The facilities were well-maintained, and I especially appreciated the variety of restaurants and the quality of the pools.
I’d like to specifically highlight the outstanding service provided by my butlers, Diego and Dario. They were attentive, professional, and consistently went above and beyond to ensure my stay was enjoyable. Their dedication truly enhanced my experience.
Lastly, I want to thank all the servers and staff for their hard work and friendly service throughout my stay. The entire team deserves recognition for creating such a welcoming and pleasant atmosphere.