2/10 (不満)
2024年11月15日
Staff did not update on the sub total when checking into the hotel. No update on any extra information how much it would cost. Two females were extremely unprofessional and did not communicate much. On the check out day the young lady gave the final
Cost. Miscommunication lead to asking more questions about the holding fees plus anything additional to the stay. Overall im quite surprised because we have been here previously. We love this hotel and the ambiance. Better luck next time I guess !!!!!!
Sheetal
Sheetal、1 泊の家族旅行
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