Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom.
TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days.
Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue.
Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
宿泊されたお客様
6 泊旅行
10/10
Juan Carlos
2 泊の出張
10/10
Kelly Ann
11 泊旅行
10/10
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged.
Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!!
Stay at Norus , call Camilla en el despacho 🔑
Kelly Ann
6/10
Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
Geova Éder
4 泊の友人との旅行
8/10
O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.
Caroline Luize Baréa
2/10
Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
宿泊されたお客様
1 泊の家族旅行
8/10
For safety reason it not convenient to walk on the streets especially at night
Arnold
21 泊の家族旅行
10/10
I will advise to stau on this property. Very good service and good value for the money
Klaus
1 泊の家族旅行
8/10
Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Bernard
3 泊旅行
8/10
Nice place
JAIME
5 泊旅行
4/10
El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
mauricio
1 泊の家族旅行
10/10
Great neighborhood location. Walkable to things to do, dinner, drinks and public transportation.
Micheal
3 泊旅行
8/10
Cristian
1 泊の家族旅行
10/10
RENE
1 泊旅行
6/10
Departamento está bien , pero colchón viejo y se sentían resortes , al segundo día me cambiaron colchón según mi solicitud.
RICARDO
2 泊旅行
10/10
Chantal mara
4 泊旅行
4/10
Al llegar a la habotacion este tenia sus sabanas sucias con pelos y pelusas el sofa estaba en muy mal estado al sentar se sentian los palos y esta muy suelto, La tv muy pequeña y esta ubicada al lado de la ventana con el reflejo del sol no se aprecia bien. Me toco un dia con mucha bulla de martillos, taladro, etc...
Nicolas
3 泊の出張
10/10
Sin problemas, cómodo y privado
Javier
1 泊旅行
10/10
Excelentes habitaciones, lugar muy seguro
Cristiam
3 泊の出張
8/10
luis
3 泊旅行
8/10
It was a good staying in this apartment, very close to good bars and restaurants
escarlett
2 泊の恋人との旅行
10/10
I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.