Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
KEVIN
4 泊旅行
10/10
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
vietdung
1 泊の家族旅行
10/10
We had great experience, good room, good quality and excellent service….
jolie
1 泊の家族旅行
10/10
I like the room, it's clean and comfortable
lisa
1 泊旅行
10/10
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
hanha
1 泊の家族旅行
10/10
Great lovely hotel, great quality…
lisa
1 泊の家族旅行
10/10
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
vietdung
1 泊の家族旅行
10/10
Great room and quality, we had great experience…
tran
1 泊の家族旅行
10/10
We had excellent stay, good room, good service, great location…
vietdung
1 泊の家族旅行
10/10
The room is nice and clean, staffs are friendly and helpful
tran
1 泊の恋人との旅行
4/10
酒店很舊,整潔度有待改變。最大缺點是花灑水壓不足,水喉一直在漏水,不能好好洗澡。
宿泊されたお客様
3 泊の友人との旅行
8/10
Alexander
2 泊旅行
6/10
hood location
breakfast ok
helpful staff
Power was out , we have to walk to 9th floor r for breakfast
宿泊されたお客様
3 泊旅行
2/10
宿泊されたお客様
1 泊旅行
2/10
Toilet basin pipe burst in the first room I checked into.
Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking.
The third room that I was moved in was also having leaking pipe under the basin.
Not as ideal as it looks in the picture.
宿泊されたお客様
2 泊の出張
10/10
I had a very good time with my family at Hanoi Capella Hotel. Thanks
宿泊されたお客様
3 泊の家族旅行
8/10
Perfect hotel for few days in Hanoi
SERGIO FERNANDO
1 泊の友人との旅行
4/10
Hotel viejo en general, dista mucho de las fotos de la pagina web y para el precio que costo la noche, hay hoteles mucho mejores.Ademas, no habia un solo enchufe en el baño con lo que mme tuve que secar el pelo fuera del baño.Le hace falta una reforma completa!¡
Sara
3 泊旅行
2/10
그냥 여인숙. 방음도안됨 그냥 여인숙
복도 얘기소리 다들리고
오래되고
70m2 의 넓이도 아님
뜨거운 물 안나옴
직원 불친절