I read someone's blog online commenting their excellent stay experience, so booked this hotel for my birthday holiday without knowing that it was ranked no.1 on tripadvisor. COAST's great hospitality immediately started since the booking, shortly sent me a welcome email and checked our flight information. Although my friend had a different flight schedule, they kindly & happily assisted to arrange the airport pick-up & drop-off including the boat journey between Godofredo P. Ramos Airport (former Caticlan Airport : MPH) on Panay island and Boracay island.
Although my arrival at the hotel was in the early morning, my room was ready to be checked in with a fruity welcome drink and cold wet towel. The room was nicely decorated in the modern & clean design. The tv screen was turned into the welcome board with music. Rain shower room and bed room were clean. Always there were some fruits and sweets served on the dest and bedside table. The tv can be accessed to Netflix as well though wifi was a little unstable.
Breakfast buffet had reasonable choices, and the quality of each dish was very good with the beach/ocean view.
I will go back to Boracay and COAST again next time. The biggest reason is their excellent real hospitality service with smiles and calling names, not only front staff but also security, cleaning staff as well. They know how to welcome guest and make happy, especially on your special day with surprises!! Thanks!