Firstly, this is not a hotel, it is a timeshare type arrangement in a residential apartment complex, not told in the ads. Secondly, there is no staff onsite who can help you with anything, not told in the ads. Thirdly, the pool is about a 1/4 mile away from unit, not as advertised. Fourthly, there is no BBQ grill setup as advertised. Fifth, Our security deposit has never been returned, despite over 20 phone calls to the property owners. We are unfortunately in the long process of disputing this through our bank. The whole ordeal from arrival to today, has been incredibly stressful, and out of line for a business to deal with clients this way. There is no way on earth that we would ever recommend this property to anyone, ever! They have managed to make what was supposed to be a relaxing time, the worst ever vacation in my life!