I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.
David
9 泊旅行
10/10
Craig
1 泊の出張
10/10
Craig
4 泊の出張
6/10
Beautiful location
Jane
1 泊旅行
10/10
Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante
Rochelle
6 泊の家族旅行
6/10
Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.
宿泊されたお客様
4 泊の出張
8/10
Very good hotel, nice and helping staff.
Karim
1 泊の家族旅行
10/10
Great place with spectacular views and great accommodating staff
Dexter
1 泊旅行
10/10
Service very positiv!
Optimisable: Warm water causes a lot of water wastement.
Guido
5 泊の出張
10/10
Lisa
3 泊旅行
8/10
Philip Oprong
1 泊旅行
8/10
Tobias
1 泊旅行
6/10
Great staff, perfect location. Property
Job
1 泊旅行
8/10
Jeroen
1 泊旅行
6/10
The building is quite beautiful and has potential but the air conditioning didn’t work and water quality was very poor. We also had locked our room and found it unlocked the day we were checking out but no staff around - made us feel uneasy
Sabina
1 泊の友人との旅行
10/10
Craig
4 泊旅行
10/10
The staff is professional, kind and top notch.
Amber
10/10
Een heerlijk hotel, ruime kamers, uitstekend eten, fijn personeel. Echt een aanrader.
Martine
4 泊の出張
10/10
Okay
Chris
1 泊旅行
10/10
What a nice boutique hotel!! The staff members were truly professional and very well spoken, from the guard who you'd meet coming in to the front office, restaurant and room service.
The rooms are very clean, well decorated and cozy (my photos cannot do it justice). I booked the executive room the hopes of a view of lake. You could spot it in the distance from an angle but this will soon be difficult with the building propping up across the way. Breakfast was awesome and the hotel ambience was something else.
All staff members were attentive and always at my service if I needed anything. The personalised service provided made my birthday memorable. The room service ladies brought up the surprise cake that my som had ordered and sang in a very pleasant manner. I was very pleased. I got real VIP treatment that reminded me of many a international hotel. I was very appreiative of late check out which meant a lot due ot my evening flight. I got to enjoy the rest of the facilities before taking a taxi to the airport. I'll be back for sure.
Michael
1 泊旅行
4/10
While the hotel rooms are spacious and nice the maintenance is poor. There were problems with internet all through the week long stay. There was problems with hot water that took several days to fix. There is mold in the bathroom and bedsheets were torn. The hotel has seen better days. The staff were friendly and helpful but the overall stay was disappointing!