Hotel had no hot water for both of our stays. Staff couldn't do anything about it. Also they charged us extra fees that were not disclosed. The front office person was the rudest I have ever encountered. She refused to help and even mumbled bad language, I am not allowed to type here, several times under her breath when I asked questions. There are many good hotels in the area, this isn't one of them
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10/10 (最高に素晴らしい)
2015年3月12日
Lovely hotel good location particularly for Wyanad
There was an exceptionally helpful ethos throughout the hotel. Staff went over and above what was required to make our stay comfortable. Even offered a packed breakfast for early starts to see animals. Made helpful suggestions so we got the best experience of the area (useful list of local attractions, accessibility and costs). Everything was of exceptional quality. Nice to have access to a swimming pool.