Methodist Le Bonheur Germantown Hospital - 19 min walk - 1.7 km
Shelby Farms Park - 20 min walk - 1.7 km
Shelby Farms Visitor Center - 9 min drive - 7.2 km
Wolfchase Galleria - 11 min drive - 11.2 km
University of Memphis - 13 min drive - 13.0 km
Getting around
Memphis International Airport (MEM) - 21 min drive
Memphis Central Station - 25 min drive
Restaurants
Chick-fil-A - 20 min walk
McDonald's - 14 min walk
Hueys - Germantown - 14 min walk
Taco Bell - 17 min walk
Firehouse Subs - 13 min walk
About this property
Hampton Inn & Suites Memphis Germantown
When you stay at Hampton Inn & Suites Memphis Germantown, you'll be within a 15-minute drive of Wolfchase Galleria and University of Memphis. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
108 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 30 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Built in 2017
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Sofa bed
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 19 to May 31:
Swimming pool
Children & extra beds
Cribs/infant beds are available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May to September
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown
Frequently asked questions
Does Hampton Inn & Suites Memphis Germantown offer free cancellation for a full refund?
Yes, Hampton Inn & Suites Memphis Germantown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites Memphis Germantown?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hampton Inn & Suites Memphis Germantown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites Memphis Germantown?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hampton Inn & Suites Memphis Germantown?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn & Suites Memphis Germantown and nearby?
Hampton Inn & Suites Memphis Germantown has a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Hampton Inn & Suites Memphis Germantown like?
Hampton Inn & Suites Memphis Germantown is located a short 20-minute walk from Shelby Farms Park. Travelers say that the hotel is in a great location.
Hampton Inn & Suites Memphis Germantown Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 24, 2024
Amy b
Amy b, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Halfway point to the beach!!
Everything was perfect! Clean and comfortable. Very safe area.
Gene
Gene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Candace
Candace, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2024
Phyllis
Phyllis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Kayla
Kayla, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2024
Candice
Candice, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Love it
Wonderful stay with excellent service
Lakeisha
Lakeisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Aniello
Aniello, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Pillows were not very comfortable at all, everything else was 5stars
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Bart
Bart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
John
John, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2024
Not happy
The hotel wasn’t clean and didn’t have a clean feel to it
We arrived at 11:05pm. The girl at the front desk was more interested in speaking with a coworker than getting us checked in. We had to wait for them to finish their conversation
I was then charge another fee of$25.00 for what I’m not sure. She then tried to charge me for the room I had already paid for online
Brenda
Brenda, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Gregory
Gregory, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
A pleasant surprise. Very well kept property. Staff was pleasant and courteous.
Our only knock......toilets too low to the floor. Difficult for senior citizens. Otherwise an enjoyable stay.
Phillip
Phillip, 1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 25, 2024
Short staff,,, reception and checking in was a hassle. They were short of keys. No manager available and receptionist was struggling to solve issues on her own.
Ahmad
Ahmad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Tarnisha
Tarnisha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Joanthan
Joanthan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
It was great l, felt very safe. Staff was wonderful.
Manuel
Manuel, 1-night business trip
Verified Expedia guest review
2/10 Poor
Aug 21, 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 20, 2024
Front desk staff was so friendly. Housekeeping banged on our door at 8:30 am and wouldn’t stop until we woke up and came to the door. When we opened the door she said room check. Then she continued to bag on every door in our hallway until someone came to each door. Horrible and so rude. Checkout wasn’t until 11am.