Overall, the hotel was clean. The room was clean. The only problem was the pool and hot tub area was under reconstruction, though the hotel did refund the resort fee. excellent breakfast a lot of variety.
Steven
Steven、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
Christopher
Christopher、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月1日
Callie
Callie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月30日
Sarah
Sarah、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Christine
Christine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月17日
HIDDEN CHARGES!
HIDDEN CHARGES! I paid in full for my room through hotels.com, but this dishonest place tacked on a secret $22 "resort fee"! There was no "resort"! I simply needed a place to sleep one night on a business trip. I called customer service and a rude, snippy woman gave me the runaround. Thankfully, hotels.com agreed to refund the money the hotel confiscated against my will. DO NOT STAT HERE!
James
James、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
Ralph
Ralph、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月6日
Good need to improve
Over all good. We will return.but smell so bad at night time in the bed room. We arrive early and we use the pool area good but the front desk person never offer coffee, water or tea in the waiting time. Cleaning 10.Front desk 3.
Ana
Ana、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月4日
Exceeded Expectations for the price!
We booked last minute and were looking for something reasonably priced with a small water park for the kids. The lobby was clean and beautifully decorated. The lady who checked us in was kind and inviting. Since it had been unusually hot we asked if the outdoor pool was open. It was not but she said she would request it be opened for us. By the time the kids were ready for the pool, it was on and unlocked. The room we got was upgraded from what we had reserved which was a pleasant surprise. My eight year old son was so impressed and said it was the nicest hotel he had ever been in. The rooms were beautifully renovated, the pools were clean and enjoyable. You can tell they go to great lengths to keep the facility clean. We will definitely be back!
Danielle
Danielle、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月21日
Debra
Debra、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月17日
Melanie
Melanie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月17日
Shayne
Shayne、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月16日
When we checked in the guy at the desk was very friendly. He advised us if we didn’t want maid service to place the do not disturb tag on our door. We did that but they still came in and made the beds. So that was a little concerning on why they still let themselves in to our room even though it said do not disturb. What if we were sleeping
jolana
jolana、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月15日
Zackary
Zackary、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月6日
Brieanna
Brieanna、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月31日
Not worth the price...
Wouldn't let us do a late checkout, took 25 minutes to check in with no line, toilet clogged off of just "pee" we plunged it ourself, counter tops/phone weren't wiped down and had smeared stuff all over it.
Allie
Allie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月26日
Nice location.
Fiwasewa
Fiwasewa、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月25日
Had a great stay.
Hotel was very clean and staff was very friendly. It is in a great part of the Dells and convenient to a lot. If I had to be picky I would say mix up your breakfast with either more options or different options at least ever other day. It was good but we stayed for 5 nights and it was the same each day.
Amy
Amy、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月25日
Clean outdoor pool area. Excellent staff service. Great breakfast options.Beds were comfortable.
Adele
Adele、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月25日
James
James、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月22日
I paid extra for a “suite” but all that meant was they shoved a couch in to the small room.
The pool is about a third of the size it looks like in the photos. They use the pool to declare their self a resort and to charge that extra fee.
The toiletries were subpar. The stains on the carpet and scratches in the door were presumably because they tout their self as “pet friendly “ but they charge a daily fee per pet rather than a standard fee per stay. There is no pet area.
The breakfast buffet was a thunder dome but honestly, that speaks more to the quality of guest not hotel.
We won’t be back.
Micki
Micki、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月22日
Wendy
Wendy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
Me along with my family stay here for 3 days and I can honestly say that it’s one of the best hotels I ever stay at, I’m very glad I chose this hotel considering it was our first time at Dells, staff was always nice and respectful whenever needed!
Israel
Israel、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
Everything looked great. The pool was super cool and it wasn’t too crowded. The service was great.
Michal
Michal、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月17日
It was a nice hotel, beds were hard but ok. Breakfast was very good, and the room was large enough to accommodate everyone, which was so nice.