No information at checkin about the hotel. Room was cleaned every other day and there were no amenities. Price was outrageous for what was offered. Won't stay there again!
john
john、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月22日
piara
piara、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
Lorena
Lorena、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月19日
Birthday Disappointment
Contacted the property to say I’d be there on my birthday and was looking forward to a great stay. Was offered a free upgrade to a corner room at no extra charge and told about the busy weekend ahead. No worries as we were there for a Steeler game. Room was already prepaid so great bonus! Upon arrival, no upgrade. Alerted the desk and was told ‘Sorry, it happens when they are fully booked’. Why offer the upgrade when they are aware they can’t fulfill the offer? Poor customer service from a company that should be capable of blocking off one (1) room as promised. Gave a bad start to our stay. Tried to have dinner in the restaurant downstairs after we arrived and I must have missed where we needed reservations to do so. So that further disappointed us. Just one thing after another. We did give the restaurant a try before breakfast on Sunday and didn’t have much luck there either. We were allowed to sit at the bar to eat but our meal took almost an hour to get to us!! The MOD did comp the meal to take care of the inconvenience. Upon checking out Monday, no staff to relay my concerns, so I hope this reaches someone that will make a difference.
Patricia
Patricia、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月17日
Horrific check in to an occupied room
Worst check in ever - we were told we’d already been checked in and went to room occupied/ full of someone else’s stuff. Returned to desk and they insisted it was our room and agent left to verify room was occupied. Agent then with no apologies or explanation came back and said they’d have to try to find another room. We were on a tight schedule and no regard was given to this and the process took good part of hour. Agent then claimed we could get full refund but of course that would have to be done by Hotels.com
Kimberly
Kimberly、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月4日
Just an overall run of the mill hotel stay. Pleasant enough and would possibly stay again in the future. Only complaint is using the key card in the elevator to choose your floor is a little much. Everyone was climbing all over each other trying to get where they needed. Not a big deal if it's just the people from your room but more than that it's not very efficient.
Austin
Austin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Great stay, centrally located. Parking was very convenient and the onsite restaurant was excellent.
MARIBEL
MARIBEL、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Patrick
Patrick、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
Carl
Carl、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月30日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月30日
LISA
LISA、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月29日
Kelly A
Kelly A、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Jessica
Jessica、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Mandy
Mandy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月26日
Hotel localização ótima ! Ar condicionado muito barulhento !