トリプ ブティック ベン ターン (ホーチミン)

The hotel is in lane which made it quiet but you might need to search for it. The condition is average for a Boutique hotel. The check in counter is very business like. They have a weighing machine at the lobby which is very useful for weighing luggages. The location is very good for shopping and food.

Unfortunately, we could not say that the stay at your hotel was at all enjoyable. The reason being that the hotel is basically dirty! From the reception, into the elevator and along the corridor into the room needs a thorough clean. There is a thick layer of dust on all surfaces in the room, the bathroom ventilator is thick with grime and all of the bathroom surfaces need scrubbing thoroughly. When we arrived into our room, the fridge still had open and half eaten food left behind by previous occupants and half empty drink containers. To be fair, this issue was resolved quickly but there doesn’t appear to be any level of quality control when it comes to hotel cleanliness. Whilst we accept that we didn’t pay for a luxurious hotel, there is no excuse for a hotel being dirty. We hope this e-mail provides information to help improve standards of cleanliness in the hotel for other guests!

Staff seem incapable of basic pleasantries, the floor was filthy and couldnt be cleaned until the next day. The lift is ancient and seems to get stuck before eventually going up again. Minimal money has been invested, cheap matresses, flooring etc. Bad breakfast, awful coffee. Just not worth the money you pay and I had a discount from hotels.com!

The staffs service is good

A surprisingly great location on an alley off the main street. The side street was a very quiet compared to all the other hotels available. Service was great, helpfull front desk. I would stay here again. Breakfast was not outstanding, but it would not influence my stay. 5 miniute walk to the main night club street and more food locations than you can count. Planned on extending my stay but reservations filled up quickly.