The location is great but I won’t return. As much as I wanted to love this place, it was mostly uncomfortable. We got a king room with a seating area. The bed was not at all comfortable and the pillows were flat and unhelpful. The king bed was edged into a portion of the room that barely fit so one side had a tiny table next to it and the other side didn’t have enough room to walk next to the bed, let alone a side table. What I didn’t understand is why they wouldn’t add a few little shelves on the wall instead, so there was a place to put your phone etc. the lift was old and charming but hard to navigate with bags and a dog.
There was one person who gave such excellent service, the blonde woman who worked at night. The other people who worked there were fine except for the younger woman who’s service was below the level I expected (seemed kind of bored, didn’t explain the parking options very well, etc).
The BAR is a little oasis of loveliness. Absolutely superb, secret, beautiful.
Brynn
1 泊旅行
6/10
Jaime
4 泊の出張
10/10
宿泊されたお客様
1 泊旅行
8/10
Adrian
3 泊旅行
2/10
Dreadful stay. In the room opposite they were smoking (non smoking hotel) and set the alarm off in the middle of the night.
The room floor was dirty.
Not an enjoyable stay
mr michael j ayres
1 泊旅行
10/10
Great location.
Tom
1 泊旅行
10/10
The Dean Hotel is one of the few that will still offer to clean and straighten up you room daily. I did not necessarily need that, but I am thankful that it was offered. And, it was a pleasantly different place to stay.
Christopher
3 泊の出張
10/10
I've stayed at this hotel at this hotel about a dozen times and always enjoy this quirky hotel.
Mark
4 泊の出張
8/10
Keith
1 泊旅行
10/10
Tyler
1 泊旅行
8/10
Fred
1 泊旅行
4/10
While the staff was pleasant and the overall building was nice, we were not told ahead of time that the air conditioning wasn’t working. Our room was quite hot. The staff did provide a fan; however, we elected to not stay our two nights booked because of this. Additionally, the coffee bar advertised was not operational. This was a driving factor for our booking, so that was disappointing.
宿泊されたお客様
2 泊旅行
8/10
Great bed and lodgings but their cafe was closed at the time of my stay
宿泊されたお客様
4 泊の出張
10/10
宿泊されたお客様
3 泊旅行
8/10
Sara
1 泊旅行
6/10
it was fine. no frills no service. even the coffee bar was closed. room
was very simple but clean.
Cheryl
1 泊の家族旅行
8/10
The building is old but has a nostalgic feeling to it. The walls are thin... got to hear the neighbors through the night, and early morning as well as the pipes making noise when you use the hot water. But the bed was comfy :)
Samantha
1 泊の友人との旅行
2/10
Got conned into paying $117 for parking, despite having stayed her before and paying $38 for overnight parking. Receptionist did not care and would not provide contact information for a manager. They also no longer have water in the room, nor did they give us the drinks vouchers thatI'm supposed to get from hotels.com. All in all this hotel has gone really downhill and they just don't seem to care.
Glen
1 泊の出張
4/10
Tracey
1 泊の友人との旅行
10/10
everyone was nice and super helpful. room was clean and very cool.
宿泊されたお客様
1 泊旅行
10/10
A perfect date night escape for the night! The retro vibe and the two bar options are perfect! Go to a nice dinner in the City then perfect night cap and walk upstairs. The retro elevator was fun to experience! Would stay again!
Crystal
1 泊旅行
10/10
Very cool historical building. Little tight to navigate but overall good stay.
Elisha
2 泊の家族旅行
10/10
Monica
1 泊旅行
10/10
The hotel was cozy and cute but it was clean. Helpful staff.