Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
David
1 泊の出張
8/10
Ayse
5 泊旅行
10/10
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Sady
1 泊の家族旅行
6/10
宿泊されたお客様
1 泊旅行
10/10
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up.
Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Isabel
1 泊の出張
8/10
Very good value, very helpful staff
Comfy bed
Could do with a bit of a refresh
Elizabeth
1 泊の友人との旅行
4/10
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Jacqueline
1 泊旅行
8/10
Nice stay
Chrono
3 泊旅行
10/10
Wirdawati
3 泊の家族旅行
10/10
宿泊されたお客様
1 泊の出張
6/10
The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Christian
1 泊旅行
8/10
Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Christian
1 泊旅行
10/10
We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
simon
1 泊の家族旅行
10/10
Rooms where a delight, clean and comfy, quiet too! Great bathroom! Super parking, cost 5 Myr pr day, but really great deal. Staff are super friendly. Hotel are near many food options. Located shoulder to shoulder to a shopping mall! Convenient shops like 7/11 and others are JUST outside the etrance! Barber shops too! My needs where fullfilled! Even the busy elevators where quick, there are 3 elevators opperating, so no waiting there too! Really good for the price!