Complaint against the Hotel which collected extra charges of twenty Malaysian ringgit (RM20.00). Such charges should have been collected by Expedia when I booked the hotel room.
Complaint against Expedia which does not follow up my complaint even after I have sent the scan copy of receipt of those extra charges via email.
Of course, the receipt was obtained only after the severe disputes with Hotel.
The Hotel is unreasonable.
Kai Leung
Kai Leung、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 10 月 21 日
location good for food and pier
Sim
Sim、8 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023 年 9 月 20 日
William
William、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023 年 6 月 16 日
HON CHING
HON CHING、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2021 年 1 月 1 日
Like the location, accessible to main sites in Georgetown
Monica
Monica、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019 年 4 月 23 日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018 年 12 月 20 日
Mehr ein Hostel, aber zweckmäßig
Das Merlin Hotel ist einfach und zweckmäßig für ein oder zwei Nächte. Die Matrazen und Handtücher dünn und durch das Gemeinschaftsbad für die Zimmer ohne eigenes Bad ist es relativ laut, da es ständig genutzt wird und die meisten Gäste die Türen nicht leise schließen können. Die Rezeption hat leider unseren Weckruf vergessen. Das Hotel liegt mitten in Little India und auch die Backpackermeile Love Lane ist fussläufig gut zu erreichen. Max. 10 Gehminuten (auch mit Koffer) zum Swettenham Pier, von wo die Fähren nach Langkawi starten.
Anke
Anke、2 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 9 月 23 日
Rolf
Rolf、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 2 月 26 日
YULIYA
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018 年 2 月 19 日
Great find, clean and comfortable and good value
Merlin guesthouse was great, the staff were all very friendly and helpful, they checked each day if we wanted our room cleaned. The room was a good size, with a comfortable bed. Bathroom was a wet room, but kept very clean. Location was good, short walk to many bars/restaurants and the hop on hop off tourist bus had a stop just round the corner.
Sam
Sam、4 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018 年 1 月 26 日
Buono ma non aspettatevi lusso
Buono per il rapporto qualitá prezzo. Splendida vista camera deluxe. Buona anche la pulizia ma... in 3 gg non han cambiato gli asciumani e non ci han dato carta igenica pulita.. che in un 3 stelle é quello che ti aspetti. Il buffet buono ma orientato piú alla colazione asiatica (riso pollo zuppe, etc...) se prenotate qui affittate un mezzo se no siete bloccati in mezzo al nulla, solo un centro commerciame molto turistico in zona. Altra nota. La piscina la puliscono di giorno quando é aperta con gli ospiti.. non si capisce perché!
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2017 年 7 月 27 日
Convenient location
This is an OK hotel - nothing outstanding about it and nothing really disappointing about it. The location is convenient and quiet. The staff friendly and helpful. The room is generally Comfortable and OK. There was no minibar but there was a cold water dispenser in the hallway. Bed was comfortable enough. Internet connection was OK. The hotel didn't appear to have any lifts, but the guest rooms seemed to all be situated on the first and second floors, so not too bad really.
Gary
Gary、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016 年 12 月 27 日
LAI
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016 年 12 月 26 日
DALILAH
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2016 年 3 月 8 日
Disappointed
First impression was feeling a little disappointed. I'm not sure what the difference is between a hotel and a hostel, but this definitely felt like the latter. The reception is found on the first floor up narrow stairs by the side of the restaurant kitchen.
The staff are really nice and very welcoming, and the room was fine - I'm a traveller, so I am perfectly comfortable in basic hotels (but after Thailand, I thought I would get more for the price).
No, what gives this hotels poor rating was that I was awoken in the early hours by people (shouting or playing video games). The hotel responded well to my complaint after the first night, but when my sleep was disturbed the second night I gave up and moved to another hotel.
I can tolerate a lot with accommodation, but can't stay in a place where I can't get a good night's sleep.
Philip
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2016 年 2 月 4 日
Mathew
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2015 年 12 月 10 日
The room quite big n clean...i like it
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2015 年 12 月 9 日
Madrussi
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2015 年 8 月 28 日
Merlin is Clean.
Merlin Hotel has attached shower which is important to our convenience. The entrance is narrow and not so inviting but the room is clean and comfortable. Very satisfactory.
Wong
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2015 年 8 月 15 日
Bedbugs! Don't stay here!
Worst Hotel ever! Bedbugs, dirty and smelly!! You can stay at the big hotel Bellavista at almost the same price!
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2015 年 7 月 26 日
Eenvoudige accomodatie op goede locatie
Eenvoudig, schoon, zeer kleine badkamer. Locatie prima.
Ontbijten kan lastig zijn omdat de meeste winkels rond 11 uur open gaan en ontbijt niet inbegrepen is.
Jordi
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2015 年 7 月 25 日
Nothing wrong
Prima hotel: vriendelijk personeel en een private gratis parkeerplek