The management was unavailable for the entire stay. Reception staff was not accommodating. Staff left at 10PM.
The phones in the room dont work. The security latch on the door does not work. I found someone in my appartment and no report was taken. Management never spoke to me. They said that i could do late checkout then change their mind after I made arrangements. Ishmael was really nice. Manager Ms Small came around 7 and apparently left the same time because she was never available to speak with me. I paid extra to get internet, accepted the room near the trash but only got 5 stations no news. The reception complains that they are not suposed to leave their station but there is seldom anyone to help out. Please contact me anytime to authenticate my review.
Shevon
Shevon、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月13日
The loft was nice and clean. Good area to stay as it is close to airport and night life. The property itself is pretty old and outdated including the restaurant. The pool and admenities needs improving. Overall, average rating.
Gerard
Gerard、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月29日
Great really enjoyed and appreciate the friendly staff.
Robert
Robert、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月24日
There is need for a microwave and some cutlery in the room or accessible somewhere for patrons othercthan that superb facilities for a most relaxing and enjoyable vacation.
P. E. Dianne
P. E. Dianne、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月9日
The staff was really rude and dont help at all. We asked for towels as none was in the room and it was a big fuss about it.
If you stay in the economy cabin be prepare to DONT have a microwave.
Michela
Michela、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年6月2日
It was quiet and lovely and easily accessible. Although would ask for wifi access though.
jesonia
jesonia、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月12日
Neil
Neil、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019年12月11日
This isn’t a resort to refer any guest. The place is in a state of disrepair. Spent the first night in a room that felt unclean. The bathroom was despicable. The room very dark and I inviting. I slept very uncomfortable. The next day staff member came to room inquire if room was comfortable, I replied in the negative. We were placed in another room somewhat improved. Overall the stay wasn’t good. I would not recommend this hotel .
Gail
Gail、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年10月25日
Most of the staff were nice. The restaurant was great- good food and reasonable prices. The pool was also wonderful. However, housekeeping did not change the towels. We had to go to the front desk to ask for clean towels and we got pool towels (one of which had a hole). The bed contained two flimsy blankets - not a nice comforter like what you would have expected. The shower was disappointing. Overall not terrible for the price but it’s better to spend extra and stay somewhere else.
Traveler29
Traveler29、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年9月22日
The location is great walking distance beach, stores etc... BUT no wifi at all in the rooms is a huge negative, you have to go by the pool area. Also had to leave a $100TT for the remote and you have to go to the front to borrow an iron very inconvient
宿泊されたお客様
4 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年9月2日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年7月15日
The Wifi was only available at the restaurant which was in another building so you had to go out in the rain and it rained frequently, also roaches in my room.
宿泊されたお客様
7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年6月21日
The property is generally pleasing, and well laid out. The room is very large and includes a kitchenette and bathroom. The room was a little outdated but ok
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年6月10日
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年4月19日
No WiFi in rooms only at pool and bar
Staff unable to provide information asked for with tours and things to do.
No information provided for guest services
Amy
Amy、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年4月15日
Firstly, there were ants in my room and when I spoke to housekeeping, she told me to “dust if off” and it’s “no big deal”. I had to ask for the remote for the television and the front desk employee who I disturbed while she was on her phone playing a game told me I was suppose to get it when I checked in. The staff at the restaurant were more preoccupied doing whatever when I came for breakfast until I had to tell them that I would like to seated. More irons are needed and it is clear that the owner does not take pride in his facilities, poor signage and staircases look dirty and untreated.
Jayellekay
Jayellekay、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年3月30日
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年3月9日
Tobago lime
Property is rite on the beach but the water is to ruff to do anything there you would have to go to one of the other beaches witch is about 15 mins walking grounds are clean nice big pool no bartender at the pool dow beds are hard rooms outdated 10 mins walk to airport
Kendell
Kendell、3 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年3月9日
宿泊されたお客様
3 泊旅行
Orbitz を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年3月9日
宿泊されたお客様
3 泊旅行
Orbitz を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年2月9日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019年2月9日
Likes: The grounds and scenery are beautiful, and the stay was peaceful. There is a beach at the facility but you cannot bathe there, however you can still enjoy the beautiful sunset and sounds of the wave. There is a pool, which is well kept and the bar and dining area is clean. The staff is friendly.
Dislikes: A welcoming check in process that advises guests on amenities and options would be great. My room was very poorly lit -the lights are not very bright and do not provide adequate illumination unless you sit right beneath it. There was no Wi-Fi in my room or most of the rooms and they know of this issue but made no mention online (I would not have booked had I known). The room had no TV remote - you had to pay a deposit to get one. The kitchen faucet was leaking badly and needs to be repaired because of the non stop dripping and since we are in drought season. The bathroom was poorly lit and there was sand on the floor in the bathroom when I first used it. I'm sure it would have been cleaned properly if only they could see better.
Overall the stay was ok, but I do not recommend it to others because in my opinion, the value you should get for your money is not there.
Jackie
Jackie、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年5月3日
Always a pleasure
Been staying here for the past ten yrs..
No one bothers u here...very relaxing
Always my first choice love the 3 pools...water always crystal clear...Outdoorneeds renovation but still always my first choice........... ........... ........ ................... ............ .........