Eh. I booked based on reviews and location of a venue. It was rated 9.4 i think, when i booked. Staff was friendly and helpful throughout the short weekend stay.
Breakfast buffet was not amazing. Eggs were COMPLETELY TASTELESS uncracked eggs. Myself and kids would not eat. Staff was friendly at offering "cracked eggs." A la carte of course. Super weak coffee. I'd give the buffet a 3/5 stars. I refused to return the next morning, and spent the same amount of money on an amazing breakfast off site.
We were down an 1 out of 2 elevators during our stay. It happens, understandable. Well, our 1 elevator got stuck while we waited from the top floor. We had to take the stairs from the 7th floor, and notified the front desk who weren't aware. Staff hopped on the phone right away and notified us when it was up and running. Maybe 45 min wait.
As you consistently travel from the elevators to and from your room, you become aware of an odor of sewage or sulfur. You even become aware of the smell in your room. I kept realizing that the air smelled like a lingering post BM. It was unpleasant.
Beds were comfortable and supportive. The shade of our window came off track, and I had to MacGyver the curtains to block light pollution from entering the room. Our toilet smelled. Shower pressure felt amazing. Staff were urgent at filling requests for towels. Parking was easy and lot was well lit. Felt relatively safe, close on and off interstate.