ラマダ ホテル & スイーツ バイ ウィンダム イスタンブール シシュリ (イスタンブール)

The staff is very unprofessional. I had pre-booked a room with king size bed with breakfast included. Upon reaching the hotel, they told me that all rooms with king size bed are sold out (pl note I had pre-booked) and so allocated me a room with two single beds (I was traveling alone). Moreover, they refused to offer breakfast saying that it's not included in my booking. When I presented my confirmation email, hotel advised me to get in touch with my company (in this case hotels.com) and refused to accept what hotels.com has committed

hotel so close to Florence hospital with clean comfortable room and a friendly staff ready to help at any time .

Very clean room friendly staff

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