Room was not cleaned even though "clean room" sign hung on door & cleaners doing room accross the hall. Reception arranged for new towels but cleaners refused to tidy room and make bed.
Garry
Garry、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月1日
A great place to stay near The Valley
We arrived for a family function in Brisbane, rooms booked seperately, and the reception staff not only moved our rooms so we were on the same floor (without being asked) they were lovely and personable at check in.
Michela
Michela、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月22日
Stayed for a night
If you arrive on a late flight into BNE , then you won't have food options around CODE . There is a Japanese takeaway shop across less than 5mins away . Woolies,Coles and Aldi are 15 to 20mins away .
Only negative is that the toilet brush was so rusty . Bathroom cleaniness needs to be looked at
Hui
Hui、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月22日
Mark
Mark、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月12日
False advertising and terrible customer service
Terrible experience. false advertising!!!!
They say free parking but payment required when we asked them.
Only gave one key for a couple
Unfortunately we locked the key inside and the reception was closed when we returned. Called through and they hung up. Tried again and said100 call-out fee applies. The lady was on premises and gave us a key but they still charged 100. First she said fee applies after 8 then when I showed evidence that we called before 8, she said oh it’s 6pm. Ridiculous customer service. The customer service lady was so rude!!!
If they had given us 2 keys, we wouldn’t have to pay for the so called call out fee when they are literally on site. They never told us about this during checking otherwise we would have asked for two keys.
We were out and they came to our room to service without us knowing with our valuables inside.
ASIM WADOOD
ASIM WADOOD、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月6日
Dryer broken, bedroom air conditioner faulty, hand towel rails broken, kitchen cabinet door broken, spring protruding through couch. Service of room only involved towel change. Disappointing stay.
Chris
Chris、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月4日
WiFi was not working most of the time, other than that, all was really nice
Dustin
Dustin、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
I recommend it
Great location only 5 minutes walk to the show grounds,there was a cafe across the road to have breakfast every morning & a great restaurant next to it for lunch & dinner & a IGA supermarket there also & subway,staff were polite & friendly & house keeping were amazing & helpful with anything I needed
Don
Don、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月30日
Nice unit, conveniently located
Gregory
Gregory、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月19日
Easy check in. Clear information and instructions from reception with parking. I would recommend the apartment..
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
Room was comfortable but smelly. A good carpet clean and deodorizing would help
sean
sean、1 泊の出張
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
The one bedroom apartment was spacious and great kitchen.
The staff on arrival were very friendly and helpful with instructions.
Would certainly look at staying here again.
Ian
Ian、2 泊の出張
Lastminute を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月13日
Wasn't too impressed with the graffiti on the table. Check in process was a pain, we arrived a little after 6 due to a late flight and had to take photos of both Amex and ID and upload them to the property but had to do all of this through a 3rd party
Location was decent, so that was a plus
Riley
Riley、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月13日
The apartment was very basic for the price. Also being walked in on at 8am by housekeeping when checkout is 10 am while getting out of the shower is disconcerting.
Phil
Phil、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月11日
Broken glass on the carpet, Blown lightbulb over the sink, No aircon remote in the kitchen, empty ice tray in the fridge and no soap holder in the shower.
The parking bay numbers are very difficult to read and there is NOWHERE to park to complete Checkin.
Edward
Edward、1 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月8日
Easy to get to, friendly staff and a clean, modern apartment.
A couple of minor issues - the handle of the front door is loose and there were no teaspoons. No instructions on how to access the WiFi, but we figured it out.
Beth
Beth、1 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Front office staff super helpful and professional, went to every effort to help us have a great stay.
Mike
Mike、1 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月12日
Ekka was on, and i understand the saw dust through the halls, but seeing this is yearly the staff should of upped the vacuuming services for this time...
there was mould in the shower... but overall the room was tidy