I was told free breakfast will be included while I was booking this hotel. However, when I checked in, they said the breakfast was not included. And the stuff asked me to contact The Hotels.com to seek an explanation. Could anybody tell me who holds the responsibility ?
宿泊されたお客様
4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年8月30日
Nanjing Zhongyang Hotel
Hotellet hittade inte vår bokning som vi hade bekräftelse på. De kunde endast några ord engelska vilket gjorde det svårt. Vi kan inte kinesiska och kom dit på kvällen så situationen var lite skrämmande. Efter mycket försök till diskussion fick vi 2 sviter istället för 2 dubbelrum. Det kostade oss 4 gånger mer!
Vi kunde betala med kreditkort som tur är.
Kurt
Kurt、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年8月4日
Ottimo albergo,bellissima camere, ottime colazioni a buffet, oltre ovviamente a risultare in centro e comodissimo alla metro
Nice Hotel. Reasonable Price. Good Location. Kind Staff. What else?
Hak Mook
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2014年11月16日
Historic hotel. Close to subway, supermarket.
It is historic hotel. Located at center Nanjing. Close to subway. Next door is supermarket. Very handy.
We were very surprised when we checked in as they didn't take foreign credit card and it has to be cash or local bank card. Please prepare for this...
Amazing building & architecture - very worth to see and be there...
Room is clean. The sheet, towels were changed everyday and cleaning lady is very nice, friendly. Carpet is old and would be nice if this could be updated.
For European, there is no coffee provided in the room. You might need to bring your own.
The fridge in the room, doesn't work. We were eating outside all the time, we don't need it anyway. But nice if it is working.
Some people do smoke in the hall...
Overall we had a very nice stay and we wish the hotel keep improving and love to stay again.