I had a wonderful experience at the hotel. Although my check-in was a bit late, the receptionist took the time to explain the bus transportation options clearly. The next day, after I checked out, I was worried I might miss my bus since I did not know the way, but the same receptionist kindly explained the way to the bus stop quickly and suggested that I could return to the hotel if miss the bus, which I really appreciated. I also left a personal item in the hotel room, and the hotel was very helpful in arranging for its shipment at my expense. Overall, I’m extremely satisfied with my stay!