The front desk receptionist was extremely rude and unprofessional. Has no business serving the public. Worst experience I have ever had with a hotel. And I do travel a lot.
Ikechukwu
Ikechukwu、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 19 日
Nasty stay
My first room#226 I was in it looks like it was under construction and not cleaned up. There was plaster all over the walls and ceiling, looked like the work wasn’t complete. Went to front desk and asked for another room she tried to give me a room next door, I asked to be moved to the third floor, so that room was no better.
I was wiping things down like I normally do and when I went to wipe down the toilet as molded
Brenda
Brenda、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 7 日
Enyinnaya
Enyinnaya、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 1 日
Terrible policy
We made reservations for two nights. For reasons beyond our control, we were not able to make it to the hotel on the first night. I called the hotel to let them know that we couldn't make it that night but that we still needed the room for the second night. We were informed that if we didn't check in on the first night, the second night would be cancelled. We had prepaid and did not chose to protect our stay so we knew we were not going to get any money back. That is acceptable because those were the reservations I made. I was informed they could make a new reservation for additional money. I was very unhappy that I paid for 2 nights and would not be provided what was paid for. We had this happen previously with a different Holiday Inn in Oklahoma and they were fine with us showing up on the second night (again, prepaid for 2 nights) Terrible policy at this Holiday Inn in Killeen, TX.
Rebecca
Rebecca、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 19 日
Jefte
Jefte、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 2 月 15 日
Disappointed
The sink stopper broke and the plunger arms was lying under the sink. The mirrored light did not work.
Swaine
Swaine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 8 日
Kevin
Kevin、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 2 日
Brooke
Brooke、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 30 日
clifford
clifford、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 23 日
Leanne
Leanne、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 8 日
It’s Killeen so I didn’t expect much. The hotel was nice for the area and I felt safe.
Adrian
Adrian、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 25 日
Stanley
Stanley、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 14 日
clean and friendly service.
wendi
wendi、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 11 日
Everything was fine
Barbara
Barbara、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 12 月 10 日
Sharniece
Sharniece、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 1 日
Its an old hotel but it could be repainted and cleaned.