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Grand Hotel Excelsior Port Royal

3.5 star property
Waterfront hotel with outdoor pool, near Fort Charles

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Sundeck
Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Egyptian cotton sheets, down comforters, pillowtop beds

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Free breakfast
  • Pool
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is $128
includes taxes & fees
$116 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Pillowtop bed
Blackout drapes/curtains
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | Egyptian cotton sheets, down comforters, pillowtop beds

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down comforters, pillowtop beds

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Blackout drapes/curtains
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Blackout drapes/curtains
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down comforters, pillowtop beds

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Blackout drapes/curtains
  • Park view
  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • Lime Cay Beach - 5 min drive - 2.5 km
  • Jamaica Conference Center - 23 min drive - 23.0 km
  • National Gallery of Jamaica - 24 min drive - 23.5 km
  • Bob Marley Museum - 27 min drive - 25.8 km
  • Jamaica House - 30 min drive - 27.5 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Situated by the ocean, Grand Hotel Excelsior Port Royal is a great choice for a stay in Kingston. Guests can take a dip in the outdoor pool or grab a bite to eat at Red Jack, which serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights. The helpful staff and airport proximity get good marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Boat tours
  • Fishing
  • Beach nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 4 buildings/towers
  • Built in 1950
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Lever door handles

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Red Jack - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal offer free cancellation for a full refund?
Yes, Grand Hotel Excelsior Port Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Excelsior Port Royal?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel Excelsior Port Royal?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Grand Hotel Excelsior Port Royal?
Yes, an airport shuttle is available. The charge is USD 20 per person roundtrip.
What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Grand Hotel Excelsior Port Royal and nearby?
Have fun with onsite activities like fishing and boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Grand Hotel Excelsior Port Royal?
Yes, Red Jack offers alfresco dining and garden views.
What's the area around Grand Hotel Excelsior Port Royal like?
Grand Hotel Excelsior Port Royal is in Port Royal, a short 10-minute drive from Norman Manley Intl. Airport (KIN) and 4 minutes' walk from Old Gaol House.

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Dirty and unsafe
The room was dirty upon arrival. The door only locks with the knob. No deadbolt or safety lock. Advertises an airport shuttle but none was available. Had to take an expensive taxi for the same price if I would have stayed somewhere nicer in Kingston
1-night trip
Verified Hotels.com guest review

6/10 Good

Mixed emotions
3 days/2Night. Fabulous location. Joel is shabby- no amenities in room .. like bottled water( 90° temperature.. had to walk to poolside bar and pay $2 for every bottle water .. even charged for water when eating in restaurant. Some great staff / others not so good.. most front desk staff were not very helpful- shame really as the property location (albeit quite from central Kingston (we found that good). This could be a fabulous hotel . We understand it has recently been purchased and plans are to improve . Ryan was exceptional!
Cay, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not sure if i can stay there againg
Helpful staff, the hotel It was under repair all day so there was a lot of noise the wors interneti ever experienced in my life terrible, bathroom smelled funny , the food at lunch time OMG I ordered a curry chicken no flavor. The hot water changes its temperature very quickly you don't even have a proper bath when the water is already cold. For the price of the hotel and not finding even 1 free bottle of water is questionable the pool looked a little cloudy water so when I saw it I went back to my room. When I went to the restaurant I sat down and it took a considerable time before the waitress noticed that I was there waiting to be served it was the same with a couple that arrived after me, the bartender was very friendly
hayanty, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The bathroom was full of mold ..had to leave a little early.. because wasn't comfortable... i wouldn't allow me to upload the pictures
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Friendly staff
It was a short quick trip that was well spent. The restaurant didnt have a lot of things on the menu but seevice was amazing. Friendly staff and clean environment.
Sharmike, 1-night trip
Verified Hotels.com guest review

6/10 Good

Need update
Anthony, 2-night trip
Verified Expedia guest review

6/10 Good

This property needs more repair and the rooms especially the flooring need to be cleaner.
Megan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice
Joel, 1-night trip
Verified Travelocity guest review

8/10 Very Good

Nothing
Johnny, 4-night trip
Verified Expedia guest review

8/10 Very Good

3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Massive room, really good air con. Bath wasnt very clean. Breakfast was limited and not that great. Pool didnt open at the times it said it would and the sea swimming was not permitted bt the hotel, too much rubbish. Stunning location to eat breakfast though.
Susannah, 2-night trip
Verified Expedia guest review

6/10 Good

Everlin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Appreciate so much your service and your hospitality
Harold, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I love it here. Service is excellent and staff are very nice
Rubenia, 2-night trip
Verified Expedia guest review

8/10 Very Good

I like all the thlnks i will come back soon thank you for your service we give the good food
Harold, 1-night trip
Verified Expedia guest review

6/10 Good

The Rooms are not well kept and smells like moles, paints on walls are stripping and cobwebs in rooms
Sharon, 4-night family trip
Verified Expedia guest review

6/10 Good

Property is well kept.
Eunice, 14-night trip
Verified Expedia guest review

4/10 Fair

Beautiful ground trees flowers and scenery but bathroom facilities poor toilets doesn’t flush properly breakfast stingy with one bottle of pancake syrup one pepper and salt bottle passing around from table to table
donna, 3-night family trip
Verified Expedia guest review

6/10 Good

This property served its purpose in the convenience of being close to the airport. Amazing view. Property needs work
John, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The views at this property were beautiful, a massive plus for me. Pleasant and friendly staff, good food (lovely traditional breakfast at weekend) & music. The outside of the hotel looks great, rooms need just a little TLC. Would stay again.
Holly, 4-night trip
Verified Expedia guest review

8/10 Very Good

My ac was leaking but the front desk is not 24hrs to notify anyone also don’t check in too late call first because front desk is not 24hrs
Tamarachante, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Off the beaten path
I enjoyed my experience. If you’re looking for an authentic Jamaican experience off the beaten path with an amazing view of the harbor with a restaurant/bar this is the place for you. The DJ has a great music selection cool place to hangout with locals.
Byran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like that the property is right on the water and has a spectacular view of the Kingston harbour.
Samuel, 1-night trip
Verified Expedia guest review

8/10 Very Good

grace, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious, beautiful and clean, close to the airport and Kingston city
Brian, 2-night trip
Verified Expedia guest review