Unfortunately, I won't be able to stay at this hotel anymore. I’ve stayed 3 times and was pleased until the pass time. I left an item in the room when I checked out. I called hours after I checked out and 2 other days to ensure they had the item and i could pick it up before i left Ghana. After multiple calls and having 3 different people telling me they would call me back to confirm they have the item, I received no call. It's not professional to continue to tell a customer that you will call them back and don't. As well, everytime i called and got a new person, no one knew what i was talking about and had to explain all over again. Without getting confirmation they had the item I did not return to the hotel. Still no word from them.
I can't trust to stay at a hotel that will take your things if you leave it in a room and will not return calls when you do have an issue. I will take my business elsewhere.
