I booked this hotel for my parents after my dad was in a bad accident and sent to the local hospital. When they arrived around 2 AM my mom explained to the man at the desk what had occurred, since my father’s clothes were covered in blood. The man at the desk went above and beyond. He told them to leave the car, helped my dad out of the car, helped them all the way up to the room, and even brought him some water and crackers. I don’t know the man’s name but we are so appreciative and you are the epitome of what customer service is!
Britney
Britney、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Craig
Craig、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月4日
Paul
Paul、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
Staff very nice and helpful… smelly rooms and hall
Hotel overall smelled… have stayed here before without any issues… but the rooms are starting to look dated and the furniture stained etc. from normal wear…