Too many rules. Most of the staff is angry, pushy, and rude. The hotel rooms were of low quality. The buffet and food was medium to poor. There were flys all over the food.
Robert
4 泊旅行
10/10
Bridgette
4 泊の友人との旅行
10/10
The resort was great but they had a bug problem, I only saw it once but was told. All the staff was great. some of the cleaning supplies ran low. hot water issues.
Michael
5 泊の家族旅行
10/10
Alan
4 泊旅行
10/10
Great food and the staff were amazing.
William
4 泊の恋人との旅行
10/10
Excellent Birthday trip
Great customer service
Entertainment was awesome
Food was delicious
Just need some elevators
Suluki Nasir
6 泊の恋人との旅行
8/10
Entertainment “Very Good”. Buffet very good. Specialty Dining- Mediocre (at best). Cleaning Service was “Very Good”. Rooms were outdated however were clean. Overall my husband and I enjoyed our experience. The morning breakfast and lunch staff were ever attentive to our needs and extremely pleasant over all. We will be back.
Ashley Milian
7 泊の恋人との旅行
8/10
Perfect resort. Ocean was not really usable due to lime rock muck in water. Like walking in pudding
Brian
4 泊の恋人との旅行
10/10
The property was great. The entertainment was great.
Tierra Michelle
4 泊旅行
8/10
Didn't like that the elite property was close to the smoking area. Like the proximity to the ocean. Liked multiple pools.
Antonio
3 泊旅行
10/10
Very friendly staff, well organized and clean.
Lisa Jean
6 泊の友人との旅行
10/10
Our stay at the Riu Palace was amazing. We arrived at the property early and they were able to accommodate an early check in at 11 am. They were also able to place our rooms near each other although we had four separate bookings. Staff were very friendly and attentive. Food choices were great - especially on Sunday “seafood night.” Will return in future
sharonda
4 泊の家族旅行
8/10
gaymon
3 泊旅行
10/10
Dominique
4 泊旅行
10/10
Great food, drinks and fun.
shatari ida
4 泊の家族旅行
10/10
Nice view and the entertainment was always customer inclusion.
Darryl
4 泊旅行
8/10
The hotel is close to the airport, every plane that takes off goes right above the property. You can hear the engines REALLY loud. Even from the room. The staff, food and drinks are great. The rooms could use upgrades and snacks (only alcohol and drinks are in the fridge).
Ivette Angelica
6 泊の恋人との旅行
8/10
Overall, ok
Tydeesha
4 泊の家族旅行
8/10
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Robin
4 泊旅行
10/10
Katie
4 泊旅行
8/10
Brittany
4 泊旅行
10/10
We love the Riu Palace in Jamaica.
Everybody is very friendly and the food was great.
Ingeborg
7 泊の友人との旅行
8/10
Everything about it was great. The rooms are a little outdated and in need of repairs here and there, rather than a coat of paint. However, Still clean. Other than that, great facility. Especially since you can utilize the other resorts and they're right next door to each other.
KEENAN
4 泊旅行
8/10
My boyfriend and I visited this property and had a great time. We were a little nervous because it was our first all-inclusive and there were some negative reviews regarding the dining experience. I can tell you that there are various options and we had no problems making reservations for dinner at the restaurants for 2 people. All the food we ate was great & the property was fantastic. One thing is that the rooms are pretty outdated, but we were outside most of the day anyways! Service was great and definitely recommend booking an excursion to do the bamboo rafting and ATV riding!