The Smith Hotel offers a reasonably good experience overall. The rooms are spacious and clean, with all the necessary amenities provided. Room service was consistent, although there was no hand wash liquid available, and when we requested it, we were informed that they no longer provide it.
One downside was the limited television channels, and the lack of Netflix or YouTube was particularly frustrating. Additionally, while breakfast was offered at a discounted rate, the menu remained the same every day, which became monotonous.
It would be beneficial if the hotel provided shuttle services to and from the airport, as well as tour buses to visit iconic locations around the city. I also believe that parking fees should be included in the room rate, rather than charged separately.
The gym on the top floor was adequate, but it would be more convenient if the swimming pool were located nearby instead of on the ground floor near the restaurant.