Decent hotel for the price. The staff aren’t rude but they arent particularly helpful. Only had 5 pillows for 6 of us in our room. Took two attempts and a visit to reception to eventually get another one. Ring close to volcano bay was excellent.
robert
2 泊の家族旅行
8/10
Good hotel, good pools, the shuttle service to the universal resorts was excellent. Running every 15 minutes until the morning.
Pool doesn't open till 9....
Beds were a little firm, but for proximity to Universal was a really good stay
Bradley
2 泊の家族旅行
10/10
Bryttnee
1 泊の家族旅行
10/10
Front desk staff was fantastic checking us in - super sweet girls working up front to make your stay pleasant. I liked the shuttle to Universal and loved being able to walk right to Volcano Bay.
Denise
1 泊の家族旅行
10/10
We got in late but had an excellent young lady check us in! We got a first floor room and it was very nice!
Susan
1 泊の家族旅行
8/10
Manisha
2 泊旅行
10/10
It was more than I expect
Mindy
1 泊の家族旅行
10/10
JUAN CARLOS
7 泊の家族旅行
8/10
All the amenities were great! The rooms were comfy, only issue we had was they were supposed to clean the room ever other day, but didn’t even when I had requested it after the 2nd day of not cleaning. They only set clean towels in the room. They were great with keeping the towels coming. Kids enjoyed swimming at night after spending the days in the Universal parks. Easy access to parks with the shuttle bus and back. Overall, I recommend this resort.
Mandy
4 泊の家族旅行
10/10
Amazing family friendly hotel, skip the fast pass, go an hour early and ride everything 5 times before park opens to public!!!
Dustin
4 泊の家族旅行
10/10
宿泊されたお客様
6 泊の家族旅行
8/10
David
7 泊旅行
8/10
Richard
1 泊旅行
8/10
Overall imour stay went well though we did have housekeeping concerns on 2 out of the 5 days. However the room was clean and most of the hotel for that matter. The dining hall was constantly under maintenance which made the other spaces cramped. The pool and lazy river were nice but the overall quality of the water was just okay. I would recommend this location to other first time Orlando vacationers but would personally look to other properties for return trips.
Erik
6 泊の家族旅行
10/10
Great stay
William
5 泊の家族旅行
10/10
Hotel bom, com bastante opções para alimentação no hall, ao lado do volcano bay.
Renata
3 泊の家族旅行
10/10
10 of 10
Garrett
3 泊の家族旅行
10/10
*
Leonardo
8 泊の家族旅行
10/10
We really like this hotel. There were buses that took us right to Universal Studios, which was very nice. We ate in the food court most of the time. The pool was really nice and we enjoyed the lazy river. Loved the gift shop. I would definitely stay here again.
Donna
4 泊の家族旅行
10/10
The family and I went to Volcano Bay. It was in a perfect location—I just walked through the back gate, and we were there. It was an excellent hotel with excellent staff.
christian
2 泊の家族旅行
10/10
Had a wonderful time everyone was helpful. Shuttles to the parks were a nice feature!