PERFECTION! I ABSOLUTELY loved this hotel. The staff (Amelia and Matt), who were at the reception desk were AMAZING. They were very friendly, helpful, and informative. The property is very well kept, walkable, safe, and easily accessible to local transportation. (Buses and trams). The hotel is very modern and clean. The rooms are very beautifully decorated. In my opinion, it should be rated minimum 4 star. I will DEFINITELY stay there again, when I go back to Krakow.