I left my wallet in a taxi but the hotel staff were really kind to call the taxi company and I was able to get it back safely.
The only thing is there was no soap for hand washing in a lavatory.
The hotel was lovely, with large, clean and spacious rooms and friendly staff. However, I was a bit put off by the fact that we had to use the valet parking with no choice to self park and were required to pay the valet fee, which was not an insignificant amount. If they can only accommodate valet parking, it would be nice to have this cost covered like hotels in other major cities have offered us.
Samantha
1 泊旅行
10/10
It was amazing. We needed a good night sleep. We had an awful stay somewhere else before coming to stay there. We was not ther but about 6 and a half hour. Thanks for making a different.
Maxine
1 泊の家族旅行
10/10
Just there over night, was nice
Louis
1 泊の出張
8/10
Bedroom was clean and the beds were super comfortable. The bathroom was large and everything was tiles making it easy to clean. No shower curtain to fuss about with just a beautiful clean glass wall for the shower.
Pleasant stay.
Miranda
1 泊の家族旅行
10/10
Convenient location to Case Western Reserve university. Clean, comfortable facility with friendly staff.
Sravana
2 泊旅行
6/10
The beds were very comfortable and clean. However there was mold on the clear plastic shower curtain and in several places in the bathroom. The toilet seemed to have not been cleaned and had a smear on the edge.
I feel like this hotel is very close to the hospital and takes advantage of grieving families by charging for things that other hotels include in the price.
Miranda
1 泊の家族旅行
10/10
Diana
3 泊旅行
6/10
The room was clean but small. Not a lot of bells and whistles for the cost. The staff was great. There is no parking-you must valet which I wish we would have know.
Cathy
1 泊旅行
8/10
Bryan
2 泊の家族旅行
10/10
It was a good trip. My husband had surgery at the Cleveland Clinic. Was glad your hotel had the free shuttle.
宿泊されたお客様
2 泊旅行
10/10
Nikhil
1 泊旅行
10/10
宿泊されたお客様
3 泊の家族旅行
10/10
Chris
2 泊の家族旅行
10/10
Great! Comfortable! Close to Case Western. Close to Little Italy.
Claudia
1 泊の家族旅行
2/10
Rooms are not cleaned daily. One has to request the service explicitly. Had to request for replacing towels, coffee, etc. No water bottles in the room, no coffee in the lobby, etc. not an experience that I had in any other Marriot hotels. Not worth the money. Location is the good one if u are visiting CWRU.
Sudhakar
3 泊の家族旅行
10/10
Everything, so great
Charles
2 泊旅行
10/10
Everything was great -
Deborah
2 泊の家族旅行
10/10
We’ve stayed here a few times and the main thing that always stands out is the kindness and friendliness of the entire staff! We’ll be back!
Donald
2 泊旅行
10/10
Room was clean
Olivia
3 泊旅行
6/10
Service staff special cleaning and housekeeping really bad.