ペソナ ホテル マリオボロ ジョグジャカルタ (ジョグジャカルタ)

Excellent Service. Convenient location. Comfy room and a very happy couple

Location is ok. We requested for a change in the bed sheets because lt look dirty and smelly.

Excellent service and good breakfast. The towels were grey instead of white and the sheets too. The room was small and dark. But the service compensated for all the comfort problems

Good

Service staff was commendable - very genuine service which made the stay memorable. Breakfast was better than expected, a good deal considering we only had to top up a few dollars more for it. We had a booking of 3 rooms, 2 connecting rooms were in an alright condition but the 3rd room at the corner was in a rougher condition than the other two. Size of the room and bathroom was smaller than expected but still adequate. Soundproofing was non existent - any happenings along the corridor was clearly audible and there was this flushing of the water pipe that was extremely loud during the night. Prayers could also be heard as early as 0430. Definitely not recommended for light sleepers. Wifi is kind of weak - accessible but loading videos and photo-intensive sites was a drag. We also had to request for hair dryers as they were not provided in the room but alas, were told they were "out of it". We only received 1 for 3 rooms and got another one on the 2nd night but only because we were quite adamant to get it. Apparently they only catered less than 20 hair dryers for the entire hotel. All in all, not the best stay I have had but everything was salvaged by the hotel's great service staff. We have experienced good service before but good and genuine service is hard to come by. A big thank you to the staff and their hospitality.