2/10 (不満)
2024年10月7日
Horrible
Parking nightmare. Hotel advertises valet but it’s not available despite my rental of 2 suites. No cooking utensils, plates or pots in 2 rooms with kitchens. How do we use the kitchen?? Dirty sheets for my daughter on check in. Finally we had a family emergency and had to leave early and they told me at check out “if you would have booked direct we could have refunded you.” Not kind, nice or helpful at all. If you don’t want people to book through 3rd parties, then don’t sell through 3rd parties. You’re much better to book the place next door.
Jason
Jason、1 泊の家族旅行
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