This is a high-rise hotel built on a very narrow plot of land. It looks like a luxurious hotel at first glance, almost like a theatrical stage set, but it feels like the facilities were not very expensive. The shower also didn’t provide hot water. However, the breakfast venue is on the 35th floor with a fantastic view, and the breakfast itself is excellent. The vegetable salads and fruits are fresh, with a wide variety, and the ingredients change daily, making it enjoyable. It would be a waste not to have breakfast at this hotel. The location is about a 3-minute walk from the subway and BTS stations, so it’s very convenient even if you come by train from the airport.
The staff was the worst.
No greeting when I walked past the front desk.
The men in the doaman felt like they were staring at me.
The level of customer service, especially from the front desk staff, was terrible.
The staff member who cooked the eggs for breakfast also answered our questions with a tongue lashing.
I will never go there again.
The hotel is great in great locations but I didn't like the room with broken furniture and broken piece of electrical panel off of the wall
The facilities don't work including TV with broken applications that you can hardly watch Netflix...
The service rendered by the hotel is slow.
It is a great hotel...