It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably thought I had Covid or something she seems she wanted to stay as far as she could away from me?? I don’t know but really disappointed. The new room didn’t have a good AC also. Probably central AC but really should do something about it. The key card didn’t open the gym room don’t know why. Breakfast was good.
Great night sleep. Couldn’t work out the A/C in the room. Room was clean Breakfast was ok, nothing special. I would stay again. Building work right outside the hotel.
宿泊されたお客様
1 泊の家族旅行
10/10
Jon
1 泊旅行
6/10
Would have been nice to be told about all the building work right outside the hotel major HS2 been carried out starts at 08:00
Glyn
2 泊旅行
8/10
We were in Birmingham to see Guns N Roses. The hotel was very convenient for the venue and for eating out etc.The only problem was that the air conditioning in the room didn't work which madeit avery uncomfortable nights sleep - but for this I would recommend this hotel without reservation. I really dislike being hot so maybe I am being too harsh.
John
1 泊旅行
8/10
Alistair
1 泊の出張
10/10
Angela
2 泊旅行
10/10
Christopher
1 泊の出張
8/10
A very good overnight stay, the location was great. Would definitely stay there again.
Andrew
1 泊旅行
8/10
宿泊されたお客様
1 泊旅行
6/10
Wonderful hotel but badly impacted by roadworks around the hotel meaning car-park facilities are some distance meaning drop off and departure are very difficult
Fiona
1 泊の出張
10/10
Michael
2 泊旅行
10/10
Jean
1 泊の友人との旅行
8/10
Jonathan
1 泊旅行
6/10
Not your fault but you might have warned about the construction. Especially the impact on travellers to amd from the hotel.
Leonie
1 泊の出張
2/10
Rachael
1 泊旅行
10/10
A really nice city hotel. The room was clean, comfortable and well appointed. All the staff I met were friendly and accommodating. A special meeting for Leila on reception for her kind and welcoming smile. Next time I visit Birmingham, I will choose the Clayton.
Steve
1 泊の出張
10/10
Comfortable and very clean
Liam
1 泊旅行
8/10
Lovely hotel - stored our bags for the day and all staff were lovely. Room was very clean