I had a room with no view. I asked for an upgrade, none was available.
Dan
6 泊の出張
6/10
The hotel is kind of confusing, and you get access to all the other Bonnet Creek areas too but it's not very clear on how to access everything. Getting towels at the pool is a chore. The pools are just okay. Some of the restaurants and bars there are good but otherwise this hotel was just okay. Probably my first and last time there.
宿泊されたお客様
2 泊の家族旅行
10/10
Very nice property. Excellent customer Service. Ben was so helpful
Georgia
2 泊の家族旅行
8/10
Our stay was fine. It was a family trip, love my family. It just blows my mind that you have to pay to park at your hotel. Where else would we park? We’re paying to stay and paying to park?? Seems very greedy of hotels now because most do this now. SUPER DISAPPOINTED IN THAT.
Miranda
2 泊の家族旅行
10/10
Quick easy 2 night stay. Been coming here for years
Geoffrey
2 泊の家族旅行
10/10
MA ANGELA
1 泊旅行
8/10
Overall our stay was nice. The pool areas were very nice, the Back Bay Grill was delicious along with the Blu Seafood Grill. The hotel is older and it showed in the rooms. Items in the room looked worn, along with touch up paint that was poorly done. Our stay was fine overall.
Kelli
3 泊の家族旅行
10/10
Juan
2 泊旅行
10/10
It was an amazing stay and I can't tell you how comfortable I felt seeing a Pride Flag in your hotel lobby. We are not part of the LGBTQ community but we are Allies and it felt very comforting for us to see that you share this message that you care about ALL people. Wyndham will definitely be our local staycation spot from now on!
Brian
1 泊の家族旅行
8/10
Hotel lobby was nice and room was clean and comfortable. Pool areas were busy and some parts not very clean.
Cathy
1 泊の家族旅行
8/10
Good hotel. Nice area and close to parks. Pool area was a blast. Rooms could use update.
Matthew
4 泊の家族旅行
6/10
Stayed here because it came up in a search for properties with a lazy river. While there is on at an associated property, the pool was just average. That being said the rooms were not well mantained but the staff was very helpful in finding us a new room when we let them know about the very large roach in our room.
renatta
1 泊の家族旅行
10/10
Our trip was amazing and Ben was extremely helpful.. can’t wait to return
Toniann
4 泊の友人との旅行
10/10
Great property, lots of pools
Pete
4 泊の出張
10/10
Heidi
1 泊の家族旅行
8/10
Jared
3 泊旅行
8/10
The only thing i could remotely complain about is the parking garage. We paid for parking, but our keys wouldnt let us out of the garage. It was pouring and we were late for a famiky event. No one told ua to call the help button if the key card wouldnt work. So we paid again for parking.
It was all ok, because they did refund the parking. So comftable, kid friendly. Will definetly be back!
Jennifer
1 泊の家族旅行
8/10
This is my fifth time! I enjoy my stay but always have
A
Problem with booking hotel.com because my
Card is charged differently than what you quote
You gave me a quote of 195.02 and 24.32
And when I checked out I was charged 45.00 per day. For five days. showed my hotel. Com bill and they say to take it you
This time I was charged 40 per day plus 2.60 ballet tax and I flew there!
The hotel needs some upkeep. I had to have a Plummer come because the flapper was totally eaten away from not replacing. The faucet leaked and in general it looks like there is no maintenance.
I find it a shame that I
Am treated like a second hand guest because I booked they you
J Renee
5 泊旅行
8/10
The resort was pretty nice. Our room had a big outlet that was not working and in a few of the halls the exit signs were hanging off a little. A few of the employees couldn’t give good directions around the resort which is pretty large. Everyone was friendly though.
Deborah
3 泊の家族旅行
10/10
Suzana
3 泊旅行
10/10
Great stay! Room was nice, clean, well designed/decorated. Pools were awesome. Love you can use all of them. Plenty of food options. Made for a great pool day!