No Transparency - Incorrect information on room ad
First there Family villa advertisements says it was gonna provide 2 double beds plus 6 twin beds to cater for 10 people. However upon check in, we were told it was 2 double beds with only 4 twin beds, other 2 was just couch beds.
No microwave was provided. Frying pan was given instead but a day after.
Service was slow.
Upon giving them laundry, they said $15 per load. Once load was given to them, they said it was too much clothes they will charge another $30.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
Saimun
Saimun、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月25日
Room service. Ataff was helpful whenever needed. Room in side facility need improvement
chetnabahen
chetnabahen、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月14日
This property was absolutely disgusting it was dirty had no toliet paper.it was danderous att the top of the stairs. Ripped sheets no toilet paper.2 towles for 4 people noisey all-night was so disgusting wouldnt let a stray dog stay there. Its soooo filtyhy
Daniel
Daniel、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月9日
The staff although friendly were disorganised they allowed us to leave our hire car there for 2 nights while we toured the islands n organised pick up from a local hotel however we had planned to stay another night but upon getting our room the toilet had poo on the seat n lid the shower had no tap there was nothing to clean with that wasn't dirty n tea towels no cutlery the bed was broken so we didn't stay the second night...the early morning lift that was supposed to be organised didn't happen so left me little time to get back to the pick up point on foot all around poor experience
Elise
Elise、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月8日
It’s quite reasonable but so noisy from people running around upstairs
Rita
Rita、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月27日
The staff was friendly and kind. The resort menu was very tasty and service was great.
Niguel
Niguel、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月21日
This hotel is tired and run down, in need of high level maintenance just to bring it up to code. The rooms are bare but serviceable. There does not appear to be any fire or smoke alarms, the light fitting was hanging out of the ceiling and only one power point worked in the room.The bathroom is a shock and really quite disgraceful. Mould and stains in the toilet and shower, broken tap fittings, no hot water ….. the list is endless. You get one towel and one bath mat and one toilet paper and one small soap. The rooms are not serviced and I stayed five nights. The hotel’s gardens are pretty and fairly well maintained. Most of the staff are truly delightful. However, I did come across one young lady who hardly looked up from her phone to grunt at me. She was not at all helpful. There is a restaurant and bar but I did not see them open. Breakfast is simple but all you need. The pool is refreshing. There is some noisy building work going on. I’m not sure what they are doing but the place needs a major uplift - I can’t imagine where you would begin. The runway is at the rear of the property. It was quite exciting to watch the planes during the day but very loud at night. The location is not very central and not very quiet with the busy road at front and busy runway to the rear. There is a mini mart and some nicer restaurants etc a quick walk along the road. Wi-fi anywhere is patchy at best.
Jennifer Anne
Jennifer Anne、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月18日
THIRUNAUKARASER
THIRUNAUKARASER、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月17日
Joji
Joji、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月6日
The advertisement of the place was NOT TRUE. The place is about 2 km away from the beach, so one need a car but advertised as Beach Resort.
All others were fine, you get what you pay.
Bernd
Bernd、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月6日
Janna
Janna、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
Staffs not that friendly and not welcoming no smile.
Room floor so dirty
Washrooms so stinky and dirty
Door knob shaky almost falling out
Unpleasant smell in the room
Require lot of renovations otherwise property has lots of space for parking