The hotel was nice great location thought there was more stuff outdoors for the spa but nice spa treatments the restaurant the muse at the hotel was outstanding and excellent service over all à real nice hotel
Daniel
1 泊旅行
10/10
The reception staff are fantastic and went above and beyond to help us with an issue relating to our booking.(3rd party not their mistake) They dealt with it in an efficient and friendly way. I cannot thank them enough. The hotel and faculties are wonderful. Each member of staff make you feel welcome and it really feels like home. The lovely lady who served us at breakfast is an absolute gem!
I would love to return if I am in Canada again. My favourite place on my road trip
Nice, modern room that was very clean and the eco lodge was quiet. Only complaints that the curtains could be thicker to block out more light, and the plugs near the bed didn’t work to charge a phone. The hot tub was lovely and staff were very nice. I’d stay here again.
Kelly
2 泊の恋人との旅行
10/10
Beautiful winter getaway
cathy
1 泊の恋人との旅行
10/10
Martha
3 泊旅行
8/10
I asked for a room upgrade based on VIP status and was denied. The TV in the room did not work well and had issues connecting to my services. I had order food twice in the lounge that did not come. Overall place was nice and staff was friendly, but the issues listed above prevents this from being rated 5 stars.
Kevin
2 泊の恋人との旅行
8/10
Igor
1 泊旅行
10/10
TammyLee
1 泊旅行
10/10
Tout était parfait, sauf le spa, environnement froid. La salle de massage était très claire, pas baissé le store et pas de musique d'ambiance.
Christiane
2 泊旅行
8/10
The Nespresso machines don’t work, neither did the TV properly. I would recommend they get French Presses and electric kettles.
The bathroom soaps and such smelled heavenly, and I have scent allergies it they didn’t bother me at all.
The Spa was great and the area is beautiful.
Corrine
2 泊の恋人との旅行
6/10
Beautiful and close to charming town of Wakefield. Advertised as a spa, however, the hot-tub and sauna were lukewarm and the former's jets were broken. My wife asked for a fan to help her sleep and the staff didn’t know where one could be found. Other than the last two negatives, everything else was first class.
Paul
1 泊旅行
6/10
The property need signs and should have a pool open,one of the hot tub or jacuzzi was not open and I had to walk to the other property in the cold to access to one that it not has a entrance that you can find easily, and I went to celebrate my anniversary and they don even leave a paper saying something and I told them at the time for the booking that I was celebrating.
Carlos
1 泊の恋人との旅行
6/10
Beautiful area, on site restaurant was outstanding. We were in deluxe Mill Inn Queen. Disappointed that there was no fireplace ( apparently, although same category, you have to ask for these rooms specifically). The room was large, but very dated, worn furnishings. It did not have the cozy feel we were hoping for. Walls are very thin- could hear conversations of guests in adjoining room very clearly. Heating system very loud, making to hard to sleep.