This hotel does not live up to its claims of a luxury hotel. The air conditioning in my room couldn’t get the temperature below 22 degrees Celsius. The staff explained it wasn’t a “normal air conditioning system” and relied on circulating cool water through pipes, and in their experience it could rarely get below 21-22 degrees Celsius. I was advised to “open a window” - however, there was a noisy fan outside my room (ironically!) which meant that this was not an option. The room was not cleaned brilliantly, and there were quite a few hairs in the bed. The pool is very small, and the steam room smelled like damp. The room furniture was a little dated and in need of an upgrade. The staff were very friendly and helpful, but there was not much they could do about these issues.