ザ ハイド オールスイート ホテル (ケープタウン)

I made the mistake of booking for my friends at this crappy place!!! From the check-in experience, to the shady looking building and rooms not cleaned until we had to call after 12:00 to find out when house keeping would be coming! I wouldn’t go back even if they paid me. I should have booked the hotel across the road! Pictures on the internet are deceiving as well. Nothing 4* about this place.

The hotel is beautiful, very conveniently located. The staff were all very friendly and welcoming. Debbi was the sweetest server. Have stayed there before and will def stay there again.

What a surprise it was.A big kitchen we didnt use as we went out for dinner.Modern.Clean.However.2 lady staff members at reception thought they had to have a conversation even being 3 metres apart at such a decibell that I didnt even want to read the newspaper in the common lounge further.Is the hotel about staff or clients as I dont see staff paying to stay.Breakfast-no scramble egg?Serious.Will stay across the road from you rather.

First, the good things—the food is excellent. The staff is very friendly. The prices are very reasonable. My only complaint is that the air conditioner is not in the bedroom, so it was too hot at night. I ended up sleeping on the sofa next to the tv.

Great staff, hotel and location !