I got into an argument with the manager forcing me to find a new place to stay and putting a damper on my entire trip. Long story short I told the manager about a few issues I had and he blamed everything else except himself. I told him the wifi was spotty he insisted it was working. When I showed him that the network was unavailable he blamed the telecomm. I asked why my breakfast wasn't included if it says it is in my booking, he said it was not his problem since it was with the system. I also got stuck at the airport and missed most of my first night's stay. I tried to explain to him that from my point of view the frustration had mounted, I had paid for a night that I had barely used (checked in 22 hours after normal check in) and I didn't even get breakfast or wifi, which were the main reasons I made the booking. He didn't care, he said the first night was my fault if I checked in late, that he can only give breakfast if the system tells him so, and wifi is not part of the price so he has no obligation to offer wifi. I can understand network issues and I can understand not helping me with the previous night's booking, but his defensiveness about the issues was a huge turn off. I was prepared to book 2 more tours and 5 more nights, but I went to another place where they were upfront about what did and did not wok. I booked two tours with another travel company.